October 28, 2016

Consensus Decision Making
Course title

Consensus Decision Making

Course duration

Ninety minutes

Path to Performance

Levels 1, 2

Course description

This course shows how to use consensus decision making in the partnership and unit-based team environment and explains the critical elements in a consensus decision.

Who should attend

Anyone seeking a basic understanding of consensus and how the consensus decision-making process works. This includes labor, management and physician members of a unit-based team, Labor Management Partnership and unit-based team consultants, improvement advisors and Union Partnership Representatives.

Course requirements

Labor Management Partnership Orientation (LMPO)

Course outline and objectives

Consensus decision making

Understand the definition of consensus decision

Spirit of consensus

Describe what it means to reach consensus

Consensus guidelines

Understand the guidelines to conduct consensus effectively

Test for consensus

Utilize the three questions that need to be answered to be in consensus


Apply guidelines to resolve standout situations

Behaviors supporting consensus

Behaviors participants in consensus decision making exhibit after making a consensus decision

Learning outcomes

(knowledge, skills, attitudes)

  • Utilize the three questions for consensus testing
  • Positively encourage standouts and help them apply the guidelines for a standout
  • Practice using consensus with others in your class
  • Understand what it looks like to support a consensus decision

Contact us

For information on this course or to request a training for trainers, contact LMPlearn@kp.org.


This page was last updated 1/2/2015