Duration: 4 hours

Who Should Attend: Employees engaged in unit-based teams and those union and management staff members working on issue resolution and corrective action
 
Prerequisites: None
 
Course Description: Interest-Based Problem Solving offers labor management partners a method to solve problems using a non-adversarial process. This training program provides guidance in the four-step interest-based problem solving process, along with a simulation exercise that gives participants an opportunity to practice the process.

Objectives:

• Apply interest-based problem solving concepts and processes
• Participate in a group problem-solving process
• Discover tools to apply these processes
• Apply issue resolution and interest-based problem solving in your LMP work

Pre-Work: None

To find out more about how to register for this class, speak to your local training contact. Please coordinate with your manager or UBT co-lead.