Duration: 8.5 hours

• Module 1, 1½ hours
• Module 2, 1½ hours
• Module 3, 1¾ hours
• Module 4, 3¾ hours

Who Should Attend: Physician, union and management UBT co-leads

Prerequisites: None
 
Course Description: Participants will learn how to motivate unit-based team members, aligning the Kaiser Permanente Value Compass with the work of the team. In addition, participants will practice a coaching model they can use immediately upon returning to work.

Objectives:

• Identify your role as a co-lead and the value of unit-based teams to our organization
• Identify how to use and explain the Kaiser Permanente Value Compass
• Learn to communicate the Case for Change with your team and call them to action
• Study coaching techniques that will help your UBT run smoothly, achieve results and become a high-performing team

Module 1—Partnering for Results

• Overview of partnership
• National Agreement and unit-based teams
• Mandatory and discretionary subjects
• Attributes of an effective co-lead

Module 2—Charting the Course

• Value Compass
• Focused approach
• Systems thinking

Module 3—Engaging The Team

• Case for Change
• Activity: Understanding the Case for Change
• Communicating the Case for Change

Module 4—Effectively Leading Your Unit-Based Team

• Unit-based teams: an operating strategy
• Fully functioning unit-based teams
• Unit-based teams drive transformation with performance improvement
• Co-leads’ critical role in success
• Coaching your UBT

Pre-Work: Understanding Unions

To find out more about how to register for this class, speak to your local training contact. Please coordinate with your manager or UBT co-lead.