LMP training for frontline workers

The LMP offers courses to all KP employees on the history of the Partnership, the business of KP and various problem-solving and decision-making techniques that are central to a collaborative work environment.

Core training

• Consensus Decision Making
• Corrective Action
• Effective Stakeholding
• Interest-Based Problem Solving
• Issue Resolution
• LMP Facilitation Skills Workshop
• Managing in a Partnership Environment
• Partnership Orientation
• Union Partnership Representative

UBT training

• Unit-Based Team Co-Lead Workshop
• Unit-Based Team Member
• Unit-Based Team Orientation
• Leading in Partnership Workshop
• Coaching (coming Fall 2009)
• Facilitative Leadership (coming Fall 2009)
• UBT—Toolkit (coming Fall 2009)

Performance improvement (Just-in-time training)

The Performance Improvement learning track consists of multiple training modules designed to enhance the patient experience by improving workforce communication and teamwork. These just-in-time training tools are intended to provide participants with the essential skills necessary to working efficiently and effectively in unit-based teams.

• Consensus Decision Making
• Corrective Action
• Huddles
• Interest-Based Problem Solving
• Issue Resolution
• Rapid Improvement Model

Sign up for training

Find your local training coordinator or UBT regional coordinator.