Labor and management in every region are working together to make Kaiser Permanente the recognized model for delivery of high quality, affordable health care. And our Labor Management Partnership is a unique part of that model. At the 2011 Union Delegates Conference, LMP Senior VP Barb Grimm caught up with Dennis Deas, senior director of National Performance Improvement, to find out what every team should know to make KP the best—and the best at getting better.