So there we were, in Atlanta, going the wrong way on a four-lane highway. (Is this starting to sound familiar?) Not that it matters, but Paul was driving…and we had GPS!
After a dinner meeting (the steak special is half-priced, if ordered by 6:00) with Jenee Dixon and Dawn Bading, the regional co-leads in charge of unit-based team implementation, things were looking up. Not a bad start to planning the next few days in Georgia.
We spent three days with the regional UBT team: Project Manager Ally Neighbors and Coaliton Staff Representative Frances Monteiro, Louise Dempsey and Rick Brown (the infamous Rick Brown) of UFCW Local 1996 and HR Vice President Dawn Bading and the Union Coalition's Jenee Dixon.
We previewed the Leading in Partnership and RIM+ trainings with Sean Rice and Mark Matthews from the Partnership Education Department. We also heard from President Peter Andruszkiewcz and Southern Permanente Group Director Rob Schriener, MD, plus a cast of thousands (okay, maybe hundreds) all focused on the work of transforming Kaiser Permanente into the health care provider of choice; the best place to receive care, the best place to work, the answer to the health care crisis facing our country. That’s all.
All our Georgia colleagues believe unit-based teams are the platform to drive performance improvement to the front lines… and they will make it happen. Now that they’ve crossed the threshold—there’s no turning back.