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TUESDAY, MARCH 25, 2008
Trarina JeromeAsst. department administrator
Adult After-Hours Clinic
West L.A. Medical Center
"I think the key is to stay positive, because change is inevitable. Just stay focused on the goal and stay positive, because if you're not, with all the changes you can get discouraged. And people look to you for leadership, so if you seem discouraged they'll feel the same."
Raymond HussainNurse anesthetist
Operating Room
Panorama City (Calif.) Medical Center
"With the team I really think the most important thing is to have a motivated group of individuals. And with that...in place, you set yourself up to go out by example and encourage other people to follow your lead. People who have respect in some way shape or form, they will be listened to....It's a lot of footwork, but that's what grass-root efforts are all about. I tell them, 'This is why we need to do this: If our next contract comes out and we didn't do what labor promised to do, how can we negotiate?'"
Todd FethersonDepartment manager
Behavioral Health
South Sacramento Medical Center
"I think you have to really rely on developing relationships with your labor partner. Communicate back and forth about what the business is and how to stay on topic....I think we have to realize that we are the Kaiser that we can control. The decisions we make is the work that we can control. There are some things that may come from above us, those are things that we have to live with. Our charge is to look at...the ways we can carry out those goals."
Glenda O'SullivanMarriage/family therapist
Behavioral Health
South Sacramento Medical Center
"As I came in (as labor co-lead), we had a specific task...This was the first time (the team) had a specific task, and we started meeting weekly instead of monthly. I think it really helped our UBT a lot. It was better than the vague 'we want to help ourselves.' And part of the process was trying things quickly, and that really got momentum going in general....Starting on something small that (the team members) can accomplish, that gave them a sense that they can work as a team, was helpful. And accepting that the process is slow, but trusting that the process can work. I really believe in it."