Path To Performance

Understanding the Path to Performance

The Path to Performance provides a consistent way for teams to continually improve their teamwork and how they do their work. As teams become high performing, they tend to have fewer workplace injuries and better attendance, service scores and quality outcomes. Learn about the expectations for each level and dimension with this Path to Performance tool.

Moving along the path

Start with your current team level:

Or, start with a performance dimension:

Sponsorship
Sponsorship
Sponsors are the go-to people for UBT co-leads, providing resources, guidance and oversight. Effective sponsorship is a key ingredient in moving a team to high performance.
Leadership
Leadership
Stepping up as a leader of your department’s unit-based team—as a UBT co-lead or a UBT health and safety champion—means you’ll be guiding the team to make your department a great place to work and to receive care.
Training
Training
It's important for unit-based team members, co-leads and sponsors to build the skills that are essential to working in partnership and creating a collaborative, high-functioning team. Trainings cover areas such as problem solving, decision making and performance improvement.
Team Process
Team Process
UBTs use processes designed to enhance communication, participation and teamwork, like outcome-oriented meetings and frequent huddles. They also regularly analyze data to make sure their improvement efforts are on track.
Team Member Engagement
Team Member Engagement
Active unit-based team members speak up with their best ideas for departmental improvements, and they use partnership processes like interest-based problem solving to make their unit a great place to work.Teams function best when all team members are involved.
Use of Tools
Use of Tools
Unit-based teams use tools like the Rapid Improvement Model, process mapping and waste walks to identify changes they want to make in their departments and and then test their ideas out to see if they work.
Goals and Performance
Goals and Performance
UBTs use the Value Compass, which puts the member at the center of every decision, to focus the team’s projects on achieving the highest quality, the best service, the most affordable care and the best place to work.

WHAT’S CHANGED?

Get the latest updates to the Path to Performance requirements.