Quality is at the heart of our work at Kaiser Permanente: Clinical excellence is one of the factors that distinguishes KP as a health care provider. We aim to provide the highest caliber of effective medicine and patient-centered care at an affordable price, while ensuring the highest level of patient safety.

Quality is one of the four points of the Value Compass and informs all aspects of our care. The proof is in our work—from conducting leading medical research and launching HealthConnect™, to providing unrivaled charity care to improve the health of underserved communities. This work requires collaboration and consistency at every level, between regions, departments, physicians, managers and workers.