May 22, 2012

Guided search

Click a term to initiate a search.

Content type

Topics

Region

Time Frame

Related Stories

Better workflow helps control blood pressures

05/08/2012 Snapshot shows how Mid-Atlantic States team controlled blood pressures with improved workflow [ SNAPSHOT ]

Team controls hypertension, earns spot at Quality Conference

04/11/2012 This snapshot describes how a team increased blood pressure control with a targeted outreach plan. [ SNAPSHOT ]

Satisfaction and service go hand in hand at busy call center

04/10/2012 Clinical contact center UBT takes a holistic approach to improving work environment and raising People Pulse scores. [ STORY ]

Mid-Atlantic States: Crossing bridges to better service

03/21/2012 Urgent care teams in the Mid-Atlantic go out of their way to share best practices, as this article from the 2011 LMP Performance Report illustrates. [ STORY ]

Clinic makes KP.org sign-ups easy

02/28/2012 A Mid-Atlantic team finds a way to increase onsite KP.org registrations without affecting care delivery. [ SNAPSHOT ]

Hard-to-fill positions made easy

12/16/2011 The story of a union worker and his manager in the Mid-Atlantic States shows how KP is filling hard-to-fill positions, to the benefit of KP members and workers. [ STORY ]

Coping with an onslaught of change

08/09/2011 This story from the Summer 2011 Hank describes how the Mid-Atlantic States region used a transition team to move frontline employees and physicians to a new medical center on Capitol Hill. [ STORY ]

Supporting unit-based teams

07/28/2011 A tool and explanatory text to enhance communication between unit-based teams and their sponsors. [ STORY ]

RNs' careers reborn with lactation counseling

05/26/2011 The story details how the Mid-Atlantic States region uses Ben Hudnall Memorial Trust funds to support patient education and employee career development. [ STORY ]

Quiet zone leads to faster prescription refills

01/19/2011 Falls Church Pharmacy UBT leads department in surpassing regional goal of filling 80 percent of high-priority prescriptions within 15 minutes--at the same time the pharmacy was adjusting to a robot dispensing device and coping with a complete remodeling of the physical space. [ SNAPSHOT ]