May 22, 2012

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Stories and Videos - Training

Northwest Steward Councils: Not just for stewards anymore

10/10/2011 How the stewards councils have evolved into a training forum for UBT co-leads. [ STORY ]

Guide to the modules

06/28/2011 Northern California’s business literacy program begins with three modules—KP Entities, Revenue and Expenses—and then teams move onto the final two modules—Non-Payroll and Payroll. [ STORY ]

Helping UBTs become business literate

06/28/2011 Northern California is providing a business literacy training program that aims to improve worker confidence and trust around budget discussions and to inspire new ideas for saving money and improving services [ STORY ]

Labor Sponsorship 2.0

05/19/2011 Labor sponsorship of teams poses some unique challenges, but facilities, sponsors and the Coalition of Kaiser Permanente Unions are coming up with solutions that all of KP can learn from. [ STORY ]

Training and high performance

03/16/2011 Saturday training allows one medical center in Southern California get union members get the tools they need to make the Labor Management Partnership a reality and move up the Path to Performance. [ STORY ]

Why systems and safety go hand in hand

02/16/2011 Sterile processing team at Hayward Medical Center improves processes and procedures so problems don't arise. [ STORY ]

Molecular Genetics team builds performance through consensus

11/09/2010 Regional genetics lab in San Jose uses Interest Based Problem Solving Tool to build consensus and reach high performance. [ STORY ]

No longer an island: Hawaii UBTs get a start in regional rollout and training

09/08/2009 Kaiser Permanente and Union Coalition leaders welcome new Hawaii region unit-based teams and offer training on the plan, do, study, act steps of the Rapid Improvement Model. [ STORY ]

Feeling the need for speed

09/03/2009 Physicians in Northern California's East Bay medical facilities wanted to jump start performance improvement in partnership so they brought the training to them, instead of waiting for it to reach them. [ STORY ]

Watching leaders develop

04/13/2009 Two contract specialists describe their satisfaction helping frontline workers become leaders in providing quality patient care. [ SLIDESHOW ]