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Stories and Videos
Current Stories
ON THE JOB
'I don't sit next to management' days are over
8/11/2010: Dilcie Parker, an EVS attendant and union activist, remembers the time, back in 1999 or so, when she walked into a meeting with managers and wouldn’t sit next to one. Find out how—and why—this labor co-lead changed her attitude.SOUTHERN CALIFORNIA
Nurses find a way to answer the call
08/11/2010: To make sure patients got seen quickly when they used the call button, oncology nurses in Fontana decided to try a system we all learned back in elementary school in—and it worked. Find out how.LEAD YOUR TEAM
Is email harming your UBT?
08/11/2010: Turns out that email at every turn can be harmful to good team relationships. Find out how you can counter the e-downsides.UNION MEMBERS
Partnership gives stewards a stake in success
08/11/2010: Being an effective steward in partnership adds a new dimension to the role: supporting KP’s mission and goals. Is this a contradiction in terms?SNAPSHOT OF CHANGE
Small changes add up to big change
08/11/2010: No test of change is too small for Rancho Bernardo primary care unit-based team. See what they’re doing (patients are happy!) and borrow from their successful practices.More Stories
Learning by failing
08/16/2010 The editor's letter from the summer 2010 Hank explains that the Rapid Improvement Model shows us that learning from failure is as important as success. [ STORY ]
Small changes add up to big change
08/11/2010 A brief look at the tests of change Rancho Bernardo Primary Care team came up with to increase service scores. The changes targeted wait times in exam rooms and for lab and radiology tests. [ SNAPSHOT ]
On the hunt for best practices with UBT Tracker
08/11/2010 This story shows how teams are putting UBT Tracker to use. [ STORY ]
Transform the person, transform the team
08/11/2010 Individual workers find their attitudes transformed by working in partnership and learning skills such as interest-based problem solving and consensus decision making--leading to transformed teams. Dilcie Parker, an EVS attendant and labor co-lead at LAMC, shows the way. [ STORY ]
Is email harming your UBT?
08/11/2010 Tips from experts and the front line on how to use email in ways that will help UBTs succeed. [ STORY ]
Partnership gives stewards a stake in success
08/11/2010 Union stewards in this story describe the tools, training and new thinking it takes to transform their roles in partnership. [ STORY ]
Sacramento secretaries go from worst to first in attendance
08/11/2010 Brief on how the North Sacramento Valley Secretary department used positive reinforcement and changed people's attitude toward paid time off to go from worst to best in attendance. [ SNAPSHOT ]
Hawaii UPR walks the talk for unit-based teams
08/11/2010 What does a Union Partnership Representative do? This story about Mariana Robinson, a Hawaii who spends 50% of her time as a UPR, explains what's involved. [ STORY ]
How has partnership impacted your job?
08/11/2010 These union and managers leaders were interviewed at the Coalition of Kaiser Permanente Unions Delegate Conference in March 2010, Hollywood, Calif. [ STORY ]
The case for unit-based teams
07/23/2010 Article excerpt from The Permanente Journal showing the benefits of physician involvement in unit-based teams. [ STORY ]
- © 2010 Labor Management Partnership |
- Coalition of Kaiser Permanente Unions + Kaiser Permanente