Video

Five ways to improve patient flow: How Orange County is solving the puzzle

This five-minute piece tells the story of two Southern California patient-flow teams that reduced the amount of time it takes to discharge and transfer patients from the Emergency Department to ICU or Med-Surg Telemetry. The regional goal aims for a median discharge process time of less than two hours. These cross-functional teams, made up of labor and management at the Irvine and Anaheim medical centers, shared successful practices with each other—and became the first facilities in Southern California to outperform that regional goal. 

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