Stories and Videos: Previous Year

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Results

Business team fast-tracks Medi-Cal reimbursement

12/16/2011 Redwood City Medical Center business office dramatically reduces turn-around time for submitting requests for Medi-Cal reimbursement. [ SNAPSHOT ]

Unit-based teams achieve milestone goal

12/16/2011 The 2010 National Agreement committed KP and its partnership unions to double the number of high-performing teams by December 2011. Here are the impressive results. [ STORY ]

Hard-to-fill positions made easy

12/16/2011 The story of a union worker and his manager in the Mid-Atlantic States shows how KP is filling hard-to-fill positions, to the benefit of KP members and workers. [ STORY ]

Lab provides speedier service, reduces missing orders

12/16/2011 A Northwest lab works on reducing the number of missing orders and improves coordination with other departments. [ SNAPSHOT ]

Professor Paul Adler: LMP is a model of collaboration

12/15/2011 Conversation with USC Professor Paul Adler. [ VIDEO ]

Career counseling helps with job changes

12/15/2011 Praise from employees who have taken advantage of the Ben Hudnall Memorial Trust. [ STORY ]

When a team needs to reset its course

12/15/2011 What does a team do when it sets a goal and then realizes it can't reach it alone? The Tualatin Lab in the Northwest enlisted the help of other teams to improve service. [ STORY ]

Saving money one needle at a time

12/15/2011 Lab reduces use of butterfly needles and saves money. [ SNAPSHOT ]

Sleep clinic solves mystery behind repeat studies

12/07/2011 A UBT teams up with an equipment manufacturer to fix design flaws and reduce the number of repeat sleep studies. [ STORY ]

Cutting red tape brings in cash for KP

12/07/2011 The Occupational Medicine team at Fresno Medical Center convinced related departments to treat workers compensation patients in-house and bring in new revenue for KP. [ STORY ]