Culture

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership Speak Up

Story body part 1: 

For everyone at Kaiser Permanente—union members, managers, care providers—speaking up is a right and a responsibility. Being #FreeToSpeak is part of working in partnership. It keeps our patients safe and makes KP a better place to work. It’s not always easy, but your voice makes a difference. The short stories above make that clear.

 

The photos and quotes above launched a new LMPartnership.org feature, Humans of Partnership. Visit the entire collection.  

Videos

Our History in Pictures

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(1:45)

 How and why the Labor Management Partnership at Kaiser Permanente came to be.

 

TOOLS

What's Your Phrase Coloring Page

Format: PDF (color and black and white)

Size: 8.5" x 11"

Intended audience: Frontline workers, unit-based teams

Best used: Write in the box a phrase that helps you keep your cool in a tense situation. Color the diagram and hang in your work space. 

Related tools:

TOOLS

SuperScrubs: From the Ground Up

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Anyone with a sense of humor

Best used:
Our comic superhero helps make it clear that everyone has a part in solving problems in their department's UBT.

Related tools:

TOOLS

Word Search: The Best of Partnership

Format:
PDF

Size: 
8.5" x 11"

Intended audience: 
Frontline workers, managers and physicians

Best used: 
Print out and share copies of this word search at the start of your next meeting. Team members will look for the words and phrases that express elements of working in partnership.

 

 

Related tools:

Videos

Working as Equals

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(3:13)

Four years ago, several departments at the Rancho Cucamonga Medical Offices formally adopted a model of team-based care. The transition took effort and time, but today physicians and union workers at the facility say they wouldn't want to work any other way. See how team-based care made the medical offices a better place to work and receive care.

 

 

Kid Food: Don't Fight It, Serve It

  • Following the successful practice of another team that solved the same problem
  • Offering kid-friendly food like peanut butter and jelly sandwiches
  • Creating restaurant style menus with imagery of zoo animals

What can your team do to listen to the voice of the patient? And how could your team learn from other teams that have tackled challenges similar to yours?

 

 

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