After a colleague suffers a severe repetitive stress injury, members of a Southern California Ambulatory Pharmacy unit-based team found ways to keep each other safe.
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This document provides a visual representation of the basic steps of Rapid Improvement Method (RIM) and gives team members something easy to use as a reference.
When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.
Use this tip sheet on visual boards to help improve communication and get team members more involved.
Use this fun scavenger hunt activity with your UBT and see how much you learn about the Labor Management Partnership.
Use this meeting icebreaker as a fun way to get people talking about things they love. From the Summer 2016 Hank.
Not everyone on your team realizes they are on a UBT. You have to tell them! Get tips on how to improve communication on your team.
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The difference between those who whine and accomplish little—and those who offer constructive criticism and create real change.
How is your unit-based team just like the Icelandic national soccer team? Find out and see what you can learn from its teamwork and commitment.
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Need to figure out which assessment tool to use for your performance improvement project? Use this handy grid to choose the best one!