Interest-Based Problem Solving
Interest-based problem solving (IBPS) is a fresh alternative to the old-fashioned ways of trying to solve problems. Instead of fighting it out, participants work together to reach agreement. They share information and remain creative and flexible to reach a solution that satisfies everyone’s interests.
Interest-based problem solving works best in an atmosphere of trust and support. Participants need to have information and training about the process in order for it to succeed. Once those factors are in place, interest-based problem solving can resolve issues quickly, enhance relationships and deepen trust. It helps build a more constructive work environment.
If a team is unable to move forward because of relationship issues or lack of trust, one option is to engage in interest-based problem solving led by a neutral facilitator.
The four steps to interest-based problem solving are:
- define the problem
- determine interests
- develop options
- select a solution
To find out how teams can receive training in interest-based problem solving, visit the Training section of this site.
Use these tools to find common ground as your team undertakes change.