October 24, 2016

Peer Advice

How to Create a ‘Speak-Up’ Culture

09/06/2016 Simple (but not easy!) ways managers can encourage their employees to feel safe about speaking up. [ STORY ]

How Managers Manage Stress

05/13/2016 Tips and tools for and by managers and leaders to relieve job pressure—on themselves and others. [ STORY ]

First, Heal Thyself

05/13/2016 The old dictum, "Doctor, heal thyself," is true when it comes to stress. Physicians aren’t immune to stress—and teams can be a key element in keeping burnout at bay. [ STORY ]

Helping Teams Understand Their Value

01/28/2016 A union partnership representative offers advice on how to help members of unit-based teams realize their power to make decisions and improvements. [ STORY ]

Why Partnership Is Good for Managers

10/17/2014 A top manager explains how working in partnership makes his job easier. [ STORY ]

Peer Advice: Imagining Care Anywhere

04/02/2014 Dan Weberg, director of nursing innovation at the Garfield Innovation Center, talks about how emerging technology might change the way we do our work. From the Spring 2014 Hank. [ STORY ]

Peer Advice: Fear, Technology and Reality

04/02/2014 Sheryl Miller, a licensed practical nurse and member of SEIU Local 49, discusses the challenge of integrating electronics into our everyday work. From the Spring 2014 Hank. [ STORY ]

Peer Advice: One Lesson at a Time

04/02/2014 Marcella Austin,an employee at the Ontario Medical Center, works her way up from medical assistant to LVN with a little help from her employer, her college and her community. From the Spring 2014 Hank. [ STORY ]

Moving Teams to High Performance: Words From a Sponsor

03/25/2014 A sponsor's role is to remove the noise and chaos around UBTs, says Denise Johnson, continuum administrator at the San Jose Medical Center. In this Q&A, Johnson discusses how she supports her teams on the path to becoming high performing. [ STORY ]

UBT Sponsors Work the Wow Factor

02/24/2014 In this era of health care reform, Medical Group Administrator Deborah Royalty stresses the critical role of unit-based teams and their sponsors in Kaiser Permanente's success. [ STORY ]


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