Format: PDF

Size: 8.5 x 11

Intended audience: Unit-based team co-leads and members

Best used: Post on bulletin boards and discuss in team meetings; use this tipsheet as a starting point for team discussions and brainstorming.

Description: This tipsheet compiles 10 ideas that have been used by different unit-based teams to successfully reduce wait times and increase patient satisfaction. 

Related stories: Find out how teams have successfully put some of these ideas to use.

Ohio UBT overcomes service lag with a personal touch

Rethinking division of labor slashes patient wait times

Redwood City pharmacy cuts wait times

Fast-tracking lab patients leads to improved wait times

Return to 10 Essential Tips Toolkit