Who coaches whom?

• Sponsors coach co-leads; 
• Co-leads coach team members and work groups;  
• Colleagues coach each other (peer coaching). 

Coaching sessions may happen in the moment or be planned ahead of time. You might coach to provide guidance, or a co-lead might request help in the form of coaching.

There are three general types of coaching conversations: Feedback, problem solving and developmental. 

Feedback

To reinforce or change a specific pattern of behavior; for example, you might provide feedback after:

• Observing a UBT meeting; 
• When you see progress or success. 

Problem solving

To figure out the best approach for: 

• Solving a problem;
• Pursuing an opportunity or producing a specific result; 
• Resolving feelings of anxiety about leading change; 
• Determining how to resolve conflict in a UBT; 
• Identifying barriers to leading UBTs. 

Developmental

To help the person being coached define professional or personal aspirations, and find ways to achieve those aspirations by: 

• Strengthening specific performance improvement skills; 
• Increasing ability to use metrics;
• Integrating lessons from training into daily work life. 

Source: Interaction Associates