Who coaches whom?
- Sponsors coach co-leads;
- Co-leads coach team members and work groups;
- Colleagues coach each other (peer coaching).
Coaching sessions may happen in the moment or be planned ahead of time. You might coach to provide guidance, or a co-lead might request help in the form of coaching.
There are three general types of coaching conversations: Feedback, problem solving and developmental.
To reinforce or change a specific pattern of behavior; for example, you might provide feedback after:
- Observing a UBT meeting;
- When you see progress or success.
To figure out the best approach for:
- Solving a problem;
- Pursuing an opportunity or producing a specific result;
- Resolving feelings of anxiety about leading change;
- Determining how to resolve conflict in a UBT;
- Identifying barriers to leading UBTs.
To help the person being coached define professional or personal aspirations, and find ways to achieve those aspirations by:
- Strengthening specific performance improvement skills;
- Increasing ability to use metrics;
- Integrating lessons from training into daily work life.
Source: Interaction Associates