The Value Compass sets the direction for improving organizational performance by focusing on our members and patients. It is a visual reminder of Kaiser Permanente's mission to provide affordable, high-quality health care to our members and the communities we serve. But it is more than that, too:
- The Value Compass is a decision-making and problem-solving tool, reminding teams to put the patient and his or her needs first, at the center of their work.
- The Value Compass provides clarity for the performance improvement efforts of unit-based teams in every region.
- The Value Compass helps small teams support their department's goals and helps departments line up with KP's regional and national goals.
- The Value Compass reminds teams to focus on metrics achieving measurable progress allows sharing of best practices.
John August, Union Coalition executive director