May 24, 2013

Rewards and Recognition

Celebrating accomplishment builds a positive environment in which people are inspired to contribute their best. It makes it safe to take risks, be creative and participate fully. Calling attention to good behavior increases the likelihood it will be repeated. Successful unit-based team leaders recognize improvement by giving appropriate rewards and recognition to team members and to each other.

Authentic celebration is a matter of intention and attention.

The intention of the leader is: 

  • To convey appreciation and value; 
  • To build others' confidence; 
  • To foster a safe, supportive environment; 
  • To model the behavior for others to emulate.

The attention of the leader is: 

  • On things people do that deserve acknowledgement;
  • Directed toward understanding people's preferences and using appropriate, meaningful awards (symbolic or concrete) that people value;
  • On acknowledging small successes as well as large ones.

Unit-based team leaders can ask each UBT member to complete the Recognition Questionnaire to gain better understanding of how each person enjoys being recognized for work that leads to performance improvement. Creating a culture of celebration fuels a sense of unity and is mission essential to motivating teams.

Source: Interaction Associates