Key milestones for every team
Follow these steps to successfully launch a unit-based team:
- Identify your sponsors.
- Identify your co-leads.
- If your department is so large that you need a representative unit-based team, identify its members. Who will represent the rest of the staff and physicians in your department?
- Hold a kick-off meeting.
- Create your team vision, working agreements and a charter.
- Complete a training assessment.
Primary UBT roles and responsibilities
Just as important as the steps for launching a unit-based team are the three groups of employees who launch and then sustain it: its members, co-leads and sponsors.
Each group has different responsibilities.
Unit-based team members are responsible for:
- Supporting partnership principles.
- Completing training.
- Expressing their ideas.
- Communicating respectfully with each other and their co-leads.
- Participating in decision making.
- Implementing agreements.
Unit-based team co-leads are responsible for:
- Advocating for partnership success.
- Preparing for meetings and huddles.
- Communicating early and often.
- Keeping team records.
- Making off-line decisions when necessary.
- Sharing information with the team.
- Building relationships.
- Sharing expectations with co-leads.
Unit-based team sponsors are responsible for:
- Supporting the partnership.
- Keeping the UBT visible.
- Supporting UBT success.
- Authorizing and advocating for change.
- Allocating resources for success.
- Walking the talk.