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Transforming Kaiser Permanente into a high-performing organization that puts the patient and member at the heart of everything it does requires that unit-based teams' sponsors – managers, physician leaders and stewards and other union leaders – learn to mentor, coach, advocate and reinforce the success of their teams.
Sponsors who create an environment of continuous improvement and actively sustain high-performing, innovative teams:
The Seeking Help From Your Sponsor tool provides unit-based team leaders with guidelines to help them understand when it is appropriate and important to seek help from their team's sponsors.