Duration: 3.75 hours
Module 1, 1 hour
Module 2, 1 hour
Module 3, 45 minutes
Module 4, 1 hour

Who Should Attend: Unit-based team members (other than co-leads)

Prerequisites: None
 
Course Description: The participants will learn the skills necessary to engage in a unit-based team at the front line and how important the work of UBTs is to Kaiser Permanente

Objectives:

• Brainstorm on how unions contribute to Kaiser Permanente and its employees
• Describe why we need to transform KP to improve the health care industry
• Identify the roles and responsibilities of the key players in unit-based teams
• Identify the communication skills necessary for effective UBT membership
• Describe the key elements required for maintaining good internal and external meeting processes
• Demonstrate the importance of documenting and celebrating milestones during the work of unit-based teams

Module 1—Introduction and Unions 101

• Why we need a union
• Mandatory subjects
• Union structure and objectives
• Urgency for partnership

Module 2—Transforming KP to be the Future of Health Care

• Transforming KP
• KP Value Compass
• Exercise: How the KP Value Compass will guide our transformation

Module 3—Roles and Responsibilities for Unit-Based Team Members

• UBT definition
• Keys to UBT participation
• Scenario: Improving patient care
• Effective communication
• Contractual or cross-union issues

Module 4—Maintaining Good Internal and External Processes

• Components of good meeting process
• Consensus decision making
• Scenario: Seniority clause
• Milestones

Pre-Work: None

To find out more about how to register for this class, speak to your local training contact. Please coordinate with your manager or UBT co-lead.