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The LMP communications department offers a variety of tools to support unit-based teams as well as services for those involved in implementing teams.
This website is a UBT resource center, with several sections devoted to tools to help teams and to stories that not only help explain the hows and whys of partnership, but also can spread valuable learning.
Unit-based teams: This section of the site walks you through all the steps you need to launch a unit-based team and run small tests of change. You'll find a host of tools to help you get started and sustain your performance.
Tools: All the tools on the site are collected in one easy-to-scan, easy-to-use reference library. Whether you're looking for a template, worksheet, tip sheet or other tool, if you need to grab something fast and run to a huddle – look first in Tools!
Regions: Check out how your region is doing compared with other regions, and find stories, tools and other information tailored to your region.
Your Role: Working in partnership provides an unprecedented opportunity for collaboration – but the fact is, all of us have role-based responsibilities. This section organizes information by role, allowing you to easily find information geared to managers, union members or physicians.
Stories and Videos: Stories are a powerful tool, helping people understand the power of working in partnership and providing tips from other teams that may apply to the work of your department. Videos can be especially inspiration – kick off your next meeting with one! Bookmark this page and check back frequently for new text stories, slideshows and videos.
Have a discussion with LMP leaders and other colleagues by dropping in on the LMP's blogspot. Barbara Grimm, the Partnership's senior veep, sounds off with guests on her video blog, Catching up With Barb. John August, the executive director of the Union Coalition, always has something thought provoking on his blog, History of the Future. And UBT gurus Dan Ryan and Paul Staley report from their travels around the regions on their blog, On the Road. Log on and join the conversation!
Stay up to date with Partnership news by subscribing to LMP Flash, an electronic newsletter that features what's new on LMPartnership.org. It comes out about twice a month; subscribe by clicking on the link on the top of this page. You also can subscribe to Catalyst, an electronic newsletter for managers and communicators, by emailing Catalyst@kp.org.
Hank is the flagship journal of the Labor Management Partnership, with a voice that is frank, forthright, fair and a bit irreverent. Stories selected for Hank are relevant to the magazine's audience of frontline employees, managers and physicians. The publication's overarching strategic intent is to mobilize frontline teams to work in partnership, question traditional practices and mindsets and build momentum for change.
LittleHank is the print companion to the electronic LMP Flash. Every Flash has a link to littleHank, a two-page PDF flier that features the latest news and tools on LMPartnership.org. It's ideal for sharing with colleagues who can't spend much time online – print it out and bring to meetings or post on bulletin boards.
Bulletin board packets
Monthly packets with six to eight posters that focus on UBTs, performance improvement basics and transforming KP to meet the challenges in health care. The 8.5" x 11" posters are filled with practical information – and beautifully designed, so they'll bring any bulletin board to life. Order your multipiece packet from the eStore, or get on the distribution list by contacting Beverly.E.White@kp.org.
The LMP communications team offers consulting services to LMP facility co-leads and UBT sponsors and co-leads to assist them in their strategic communications efforts. For more information, contact Stacia.H.Levenfeld@kp.org.
The LMP communications team also offers customized workshops that include training in face-to-face communications, presentation skills, how to "frame" your message, storytelling and difficult conversations. To schedule a workshop in your facility, contact Janet.Coffman@kp.org.
There also are several online tools to help with presentations, preparing your message and more.