This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
Frontline employees, managers and physicians
Best used:
Post on bulletin boards, in break rooms, and in other staff areas, and use as a discussion tool during meetings about how to be a voice for social justice.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicans
Best used:
This crossword will take some teamwork to solve with its LMP and KP hints. If you've read Hank issue 56 you will be golden.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline employees, managers and physicians
Best used:
Use this icebreaker as a team to share your thoughts by identifying one thing you're going to do to combat unconscious bias in the workplace.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
Use this word match to help your team think about equity, inclusion and diversity.
Format:
PDF
Size:
2 pages, 8.5” x 11”
Intended audience:
Members and leaders of unit-based teams
Best Used:
Use this glossary to understand key concepts and terms related to the Labor Management Partnership and interest-based bargaining.
Format:
PDF
Size:
Best printed on 8.5" x 14" paper; 33 pages
Intended audience:
Mid-level leaders
Best used:
Carry this guide in your pocket to quickly refer to the concepts and processes teams can use to work in partnership effectively. This is a 2018 KP-Alliance National Agreement deliverable.
Check out this immersive, multimedia online version of Hank magazine, powered by Issuu.
Joy in work might seem like an idea that’s superficial or unattainable — especially in a pandemic. But in times like these, it’s more important than ever.
Joy in work is about being connected with what you do and why you do it. It’s the feeling of success and fulfillment that comes from doing work that matters. It connects us with colleagues and patients through a sense of shared purpose.
Joy in work is practical and science-based, according to the Institute for Healthcare Improvement, which has taken the lead in researching the subject. Joy in work produces tangible results: Studies link it to reduced turnover, higher productivity, and improved patient experience, outcomes and safety.
It doesn’t turn every workday into a breeze. There still will be fatigue, long hours and tough days.
But cultivating joy in work creates the deep engagement that helps keep stress from turning into burnout — which was a serious issue in U.S. health care even before COVID-19 arrived on the scene.
For everyone’s benefit, let’s nurture it at Kaiser Permanente.
What brings you joy in work? Use the stories, tips and tools on these pages to explore that question — on your own and with your team. Work together to create joy in work.
What does it mean to work in partnership?
It’s a joint commitment to collaborate, enshrined in the Labor Management Partnership’s national agreements.
It’s employees, managers, physicians and dentists building on common interests to make decisions and solve problems.
It’s Kaiser Permanente and the Partnership unions finding creative, mutually beneficial solutions that result in improved care, service and affordability.
There's never been a better time than right now to shine a fresh spotlight on the basics — the team-tested tools and practices fundamental to a strong partnership, such as the Rapid Improvement Model, consensus decision making and interest-based problem solving.
Whether you’re new to partnership or well-versed in its ways, use these performance improvement tools to identify issues, test changes, solve problems, make decisions, deliver better care and service, and enhance your work life.
LMP tools are designed to help you work together when things are going well — and bridge differences when the going gets tough. This approach addresses the needs of union members and helps the organization improve performance — which ultimately benefits Kaiser Permanente’s patients, members and communities.
