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Library

HANK Winter 2013

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Njoki Maina

Affordable Health Care for All

How UBTs are helping keep Kaiser Permanente affordable—which helps KP get and retain members—by successfully reducing waste and boosting service. 

Cara Boyce

Closing a Financial Gap

UBT co-leads

Peer Advice: Red Bad, Black Good

Unit-based team members

Keeping Better Track of Your Surgical Instruments

Also in This Issue

  • Around the Regions (Winter 2013) Quick hits on work being done in partnership to save lives.
  • From the Desk of Henrietta: The Power of 'Why?' If workers feel safe to question, problem solving is easier.

Tips and Tools

  • Business Literacy Training Glossary What's T&B or FTE? Check out this business glossary.
  • Poster: 10 Ways to Eliminate Waste Supplies a mess? Here's help.

Puzzles and Games

  • Crossword: Business Literacy Test your knowledge of business terms.
  • Hank Libs: Show Me the Money Gain tips to cut waste, save money—and have fun doing it!
  • All in a Day's Work: It All Adds Up How our teams keep health care affordable.
  • Puzzles and Games Answers (Winter 2013 Hank) For when you've finished that puzzle or game.
Hank Cover Art:

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Kaiser Permanente and the Partnership Unions
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