Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
HANK Winter 2013
Affordable Health Care for All
How UBTs are helping keep Kaiser Permanente affordable—which helps KP get and retain members—by successfully reducing waste and boosting service.
Puzzles and Games
- Crossword: Business Literacy Test your knowledge of business terms.
- Hank Libs: Show Me the Money Gain tips to cut waste, save money—and have fun doing it!
- All in a Day's Work: It All Adds Up How our teams keep health care affordable.
- Puzzles and Games Answers (Winter 2013 Hank) For when you've finished that puzzle or game.
Hank Cover Art:
Download jpg images of this HANK cover for use in web, PowerPoint, Word or print.
Right mouse-click on one of the text links below and choose "Save target as" to download the image to your computer.
Small version »
(for web, PowerPoint, and screen)
Large version »
(for print)
