Library

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Joanna Harris

Joanna Harris, claims examiner and UBT labor co-lead, OPEIU Local 29 (Northern California Regional Office)

As the youngest of four kids and the only girl,  I learned that I had to decide if I was going to be a leader or a follower. To be a leader, I would need to be confident, take risks, possess communication skills, have knowledge and build relationships. I enjoyed riding dirt bikes and was a tomboy. I started my own BMX dirt bike club with the kids in my neighborhood. We would work together on new stunts and compete against other kids. I learned that teamwork makes the dream work and there is no ‘I’ in team.

Joanna Harris, claims examiner and UBT labor co-lead, OPEIU Local 29 (Northern California)