I was a senior in in high school in 1997. I was a student athletic trainer on a two-time state championship winning football team, partnering with coaches, the head trainer and the team physician—I knew then I wanted to be involved in health care. I also learned what it took to be part of a high-performing team. Today, I’ve been at Kaiser Permanente for 15 years, 10 of those directly involved in the partnership. I have always been passionate that the people doing the work are the ones with the best ideas on how to improve it. The partnership has given me the opportunity and tools to help bring that passion to life in my work at KP.
Joseph “JJ” Cassa, regional director of UBT and performance improvement programs (Colorado)