Library

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Michelle Kerr

Portrait of a woman with long, black hair

Our staff has had some real fears. The communication that the staff was receiving was not being delivered in a way that resonated with them, so we turned our break room into a mini-command center. We broke down some of the information and clarified processes by mapping them out on a white board.  We are also setting up a ‘thank you’ board so we can recognize each other. We learned the correct way to don a mask — it’s these little details that were contributing to the fear. Our team has been cross-training prior to this, and they’ve really stepped up and covered where they’ve been needed. I’m really proud of all of our staff.

Michelle Kerr, interim manager, Food and Nutrition Services (Northwest)