Communication is key. During uncertain times, people crave knowledge. I believe my whole team knows that we are all here for each other, that we care about one another. I consider the people I work with my ‘work family.’ We can lean on each other. I know I can depend on them to always bring their best. Our team was impacted pretty heavily during the first exposures of COVID-19, but because of the cohesiveness of our team, we managed through some really difficult times, which has made us even stronger.
Nicole Ward , manager, Advanced Care Center/Clinical Decision Unit (Georgia)