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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Phyllis Nagle

woman wearing white protective gear

Four of us grievance representatives are working at the curbside pharmacy and COVID-19 testing pilot site outside the Corona Medical Offices in Riverside. This service is by appointment only, for high-risk patients who need to pick up a prescription or be tested for COVID-19, or both. Many of them are visibly sick — and they don’t have masks or gloves or anything — and they start coughing. Some are angry. But they’re all anxious, and they’re scared. If you can stay calm and controlled, they respond to that. It’s a good feeling when you see them ease up. At that point you just get them the help they need.

Phyllis Nagle, grievance representative, Steelworkers Local 7600 (Southern California)