Communications Skills Training

This training will help you practice listening, develop a succinct message and more.

Training description

This training shows how to get a message across to Kaiser Permanente members, co-workers, supervisors — even family members. Put new skills to work in advocating for change, presenting to your team, promoting KP, training others, giving information to members and advancing your career at KP. 

Path to Performance

Levels 1—5


Usually 90 minutes, but can be customized to suit your team's needs

Who should attend

This in-person training is for unit-based teams, LMP councils, units/departments and other groups.


How to get a training scheduled for your team

Contact the communicator in your region:
  • Hawaii, Northwest, and Washington: Jennifer Gladwell, Jennifer.F.Gladwell [at]
  • Colorado, Georgia, and Northern California: Tracy Silveria, (510) 407-0616, Tracy.L.Silveria [at]
  • Mid-Atlantic States and Southern California: Sherry Crosby, (818) 614-2551, Sherry.D.Crosby [at]

Other information

Please allow at least two weeks advance notice.


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