Learning Portal

Corrective Action (classroom)

Course title

Corrective Action

Course duration

8 hours

Path to Performance

Level 1

Course description

Issue resolution/corrective action is one of the foundation blocks for success of the partnership. The course explores how issues are discovered and together labor and management determine root cause, working with the employee. Also covered is how creative problem solving is used in the workplace to resolve team issues to individual performance in a non-punitive manner.

Who should attend

Job categories include stewards, union representatives, managers and human resources consultants

Course requirements

Belong to a union in the Coalition of Kaiser Permanente Unions or work with a coalition employee

Enrollment information

For in-person classroom training, contact your regional leaders for more information.

This page was last updated 1/16/2017

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