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Direct report rounding helps managers and employees build trust, share ideas, express concerns and find deeper purpose in everyday work.
How managers and employees can enrich their rounding conversations to build team engagement, achieve better patient outcomes, reduce workplace injuries and improve attendance.
The diagnostic imaging department at the Woodland Hills Medical Center is improving workflow and boosting attendance by drawing on the wide experience of its team members.
Smaller Teams Help Radiology Department Improve Performance
Right-sizing helps UBT win big with team members.
January 19, 2011
San Jose Ob/Gyn co-leads Kathleen Kearney, manager, and Glenda Morrison, receptionist and SEIU UHW shop steward.
Improving Patient Care by Speaking Spanish
San Jose Ob/Gyn unit tries to address cultural competence.
December 15, 2010
Many Small UBTs Do What One Large One Can’t
Charitable Health Coverage Ops finds formula for success.
December 8, 2010