Culture

TOOLS

Asking Good Questions

When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.

TOOLS

Anniversary Poster Template

Format:
Word doc

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians 

Best used:
Highlight people in your region, facility or department with this customizable poster template that allows you to insert a photo and caption. 

See the whole toolkit:
How-To Guide: Celebrate LMP's 20th Anniversary

TOOLS

Anniversary Video Discussion Guide

Format:
PDF

Size:
8.5" x 11", 2 pages 

Intended audience:
Frontline workers, managers and physicians 

Best used:
Use this guide to hold thoughtful discussions with your colleagues about the successes and challenges of the Labor Management Partnership during the past 20 years. 

See the whole toolkit:
How-To Guide: Celebrate LMP's 20th Anniversary

TOOLS

Anniversary Message—Regional Leadership Template

Format:
Word doc 

Size:
8.5" x 11"

Intended audience:
Frontline workers, managers and physicians 

Best used:
Customize and share this regional leadership message about the Labor Management Partnership's 20th anniversary with stakeholders in your region.

See the whole toolkit:

Quick Guide to Using LMP Videos

Story body part 1: 

Make the most of LMP Videos

Thank you for watching our video! The LMP communications team created it with the hope that you would watch and be inspired to share it with your coworkers and friends.

Videos are one of the most popular and effective ways to educate, entertain and inspire. (YouTube gets more than 1 billion unique visitors every month!)

You have the power to inspire your colleagues and help spread the word about the work that’s being done in partnership by posting a video to your Facebook page or showing it at your next meeting. 

If you are a team co-lead, show it at your next unit-based team meeting. If you are a manager, play it at your next managers' meeting. Facility and regional leaders—share it with other leaders.

Afterward, spend a few minutes asking for viewers' reactions and dicussing takeaways from the video. Are there practices that you or you team can copy?

Videos are time well spent in a meeting. You’ll engage your audience in a way that live presentations often don’t.

And you will have helped strengthened our Labor Management Partnership.

Instructions for handling zipped files

On older videos, you may get a "zip" file when you click on the Download MP4 button. To play these videos, follow these steps:
  1. Click on the "Download MP4" link.
  2. A "File Download" window should pop up asking "Do you want to save or open this file?"
  3. Choose "Save."
  4. File will be saved as "zipped" file that is your video compressed into a zip archive.
  5. Right-click on the file and choose Extract All, then save that WMV file to your computer.
  6. Click on WMV to play the video.

eStore

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Hank cover

Hank Q2Q3-2017

Learn how KP workers and leaders are lowering costs and improving care, and how your team can, too. 

Plus: "Meet Your National Agreement," puzzles and games and great comics that will inspire you to lower costs and improve care. 

You can also visit the Q2Q3 2017 Hank web page in the Gallery section to read the issue online or download a PDF of it. 

 

Minimum order: 25

Pages

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