Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Helping parents with their new baby is an important first step. Pictured left to right are Panorama City Charge Nurse Lori Speers and RN Emma Luz Yabut, both members of UNAC/UHCP.
The 4-1-1 On Taking Home Your New Baby
All new parents have something to learn when it's time to take their baby home from the hospital. That's why the NICU unit in Panorama City upped its game with a survey and tip sheet they give to all new parents. The survey measures a parent's knowledge of important topics such as car seats to SIDS and . The proportion of parents who said nurses explained the instructions to them in a way they could follow jumped from 87.5 percent to 100 percent.
Here's What Worked
- Using a checklist of important topics as a teaching tool for new parents at discharge with their new baby
- Speaking with them at a time when they are most likely to understand and take in the information
- Creating a script for nurses that doesn't feel rehearsed or fake
What can your team do to improve your communication with patients?
