Team-Tested Practices

Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

Learn how to use the LMP website:

How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

Learn how to use the LMP website:

How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

Learn how to use the LMP website:

How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

Learn how to use the LMP website:

How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

close up of dollar bills

A team blitz clears a billing backlog. 

Coding Team’s Blitz Bulldozes Backlogged Claims

Faced with an ongoing backlog of claims, the Northwest coding team mounted an all-out attack to cut the problem down to size. The traditional way of working the queues involved having different coders assigned to a specific line of business by payer. That approach was causing a delay in processing claims and billing patients. Instead of everyone working in individual queues, the team focused their efforts on a particular work queue and processed 50 percent more claims as a result. 

Here's What Worked

  • Using a “blitz” approach to the work queues, when new sessions get backed up
  • Mobilizing everyone to work on the same queue until the backlog decreases
  • Shifting from the existing practice of everyone working in individual queues

What can your team do to tackle large issues that are creating a backlog? Where else could your team use a "blitz" approach?

 

49 people found this helpful. Was it helpful to you? YesNo