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More patients pledged to get screeings after members of this team began a strategic outreach campaign.
Center shared scheduling data with other departments, respected their processes, and got everyone on the same page.
Admitting team increased training to ensure accuracy of data, created a reference tool for self-review, and conducted self-audits to catch mistakes.
After identifying eligible members for colorectal screening, the team developed a personalized story for each patient, and created a follow-up process to contact them.
The internal medicine unit emphasized the value of taking the colorectal screening test, and identified at-risk patients whenever they come into the office.
Printing the short version of reports can provide greater service to patients.
When a team is not getting along, the only real option is to talk it out.
It takes a team to speed up the line and keep the customer happy.
An efficient floor-cleaning machine improves the workplace and saves money.
Stacking your appointment schedule can help offset cancer medication costs.
Communicating with your patients is critical to good care and “care cards” can help.
A standard needle is just as effective as a butterfly needle and costs less.