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(4:52)

This video captures the excitement at reaching consensus on the 2012 National Agreement—and shows the power of interest-based problem solving. Watch to see how interest-based bargaining creates energy, learning and unity instead of leaving people drained. You'll hear from employees represented by the Coalition of Kaiser Permanente Unions and others who worked with Kaiser Permanante to reach the largest private-sector agreement negotiated in 2012.

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