Portraits of Partnership

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership:

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I find the ‘normal’ conversations I have with patients and co-workers that don’t involve COVID-19 are what bring me joy. Something as simple as hearing about someone’s family or their pet renews me and makes everything feel better. I was pretty terrified when we first started swabbing patients. We’re a lot less tense now. The first thing I do when I get home after work is shower. I haven’t been able to see my elderly father with dementia for weeks, and he does not understand why. It’s been incredibly difficult, and I miss him terribly. Our nurses support each other. Sometimes we have mini-meltdowns when someone has a bad day, but we’re there for each other.

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Humans of Partnership:

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‘If you’re going, I’m going.’ That’s how that started. We had just heard that the Magnolia Rehabilitation and Nursing Center was short-staffed, and they needed help. My personality is, I need detail. I need more information. At this point, I knew nothing, but I couldn’t let my buddy go alone. It didn’t matter that we didn’t know what we were going into. We needed each other and we had each other. We were all scared but to know that I wasn’t in it alone, he wasn’t in it alone, that made it better.

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Humans of Partnership:

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We got an urgent message about the Magnolia Rehabilitation and Nursing Center. They were short-staffed and needed nurses. I said, ‘OK, let’s go.’ It’s a little thank you in return. I was an LVN there while my kids were little. I was scared at first and didn’t know what to expect. But once we saw all those elderly, vulnerable people needing help, all those fears went out the window. Some of them hadn’t eaten or dressed. We worked as fast as we could and got them comfortable and gave them a keepsake — a teddy bear or photo of their loved one. We knew that this was their home. It brought back memories of my dad. Before he passed away, he told me, ‘You’re going to be a nurse. You have the love and personality to be a nurse.’ That stayed in my mind for a long time. Yesterday, I was like, ‘Dad, I did this.’ It reinforced my love of what I do for a living. It’s not going to work, but going to what I love to do.

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Humans of Partnership:

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I have learned that as a leader I have to reassure my staff and, at the same time, show them that I am just as vulnerable and concerned as they are — but if we all do our part, we will get through it. In our daily huddles we check on each other and ask about family. We talk about the information that’s coming at us in the news and social media, and we talk about what strategies are rolling out and why. After a while it does wear on you, so it’s important to lighten up and do something fun. We are here as a family and here to support each other.

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Humans of Partnership:

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I have been surprised by some people’s reactions to the pandemic. I have been on the phone with people who have cried, who were angry, fearful, or annoyed I was calling them. I have had myriad emotions. I’ve had moments when I’ve been proud, and crappy moments that I’ve had to ‘put it in my pocket.’ At the end of the day we wrap around each other and move forward. One of the lessons I learned was to work earlier with labor leaders to find solutions as we worked together to redeploy staff. I believe some of the best Partnership collaboration has come out of this.

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