This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Formats and sizes:
Intended audience:
Frontline members of unit-based teams and those who work with them
Best used:
Share this Path to Performance poster, which comes in two sizes, with your UBT so team members can familiarize themselves with what's expected at each level of team development.
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended Audience:
Frontline employees, managers and physicians
Best used:
This poster features a pediatrics team that increased vaccine rates in children by administering shots in the exam room rather than an injection clinic. Post on bulletin boards, in break rooms and other staff areas.
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
Post this around the workplace to inspire your staff to take courage and become great leaders.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
UBT co-leads, UBT consultants
Best used:
Use this poster to track what your team is working on. Display it prominently on bulletin boards, in break rooms and other staff areas so everyone knows where the team stands.
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
UBT co-leads, union members and fronline managers
Best used:
This poster features a Southern California surgery team that improved customer service by handing out more after-visit summaries to members. Post on bulletin boards, in break rooms and other staff areas.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline workers, managers and physicians
Best used:
Inspire your team with this piece that highlights the importance of colon cancer screening for patients.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Union Coalition-represented employees
Best used:
Help your staff make a safer workplace through ergonomic upgrades, training and uncluttered space.
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Union-represented employees
Best used:
Share these efficiency tips with staff and receptionists to improve customer service and streamline the check-in process.
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
Frontline workers and managers
Best used:
Use this to encourage your surgery team colleagues to help make Kaiser Permanente more affordable and at the same time, preserve the environment. Post it on bulletin boards, in break rooms and other staff areas.
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
Union coalition-represented employees and frontline managers
Best used:
Posted on bulletin boards or in break rooms and other staff areas to inspire your team to discuss ways to boost patient satisfaction.
