Stories

Every team needs to master the basics so it can improve service and quality. 

Timely training: Acting quickly, labor and management organized skills days to help Northern California frontline workers such as storekeeper Vincent Woodard, an SEIU-UHW member, navigate constantly changing work.

Answering the call: As Mid-Atlantic States psychotherapist Lindsey McDaniel, a UFCW Local 400 member, and colleagues shift to virtual visits, unit-based teams have helped give employees a voice to improve the delivery of care.

Hank magazine goes all-digital, like so many other things during the COVID-19 pandemic. 

Flexing muscles, being flexible: This team at the Fontana Medical Center in Southern California is an example of how partnership is a strength. 

Jump in, the water's fine: Labor pools, like this one in the Northwest region, help deploy the right people to the right places to fight COVID-19.

Sharon Davis, RN, and Chris Osborn, PA-C, both members of UNAC/UHCP, prepare to screen patients and employees for signs of cold- and flu-like symptoms at South Bay Medical Center.

Michelle Weise of the Strada Institute for the Future of Work discusses the importance of learning skills with moderator Al Maggio of Kaiser Permanente at the first Future Ready thought leader series event in November.

Mailing supplies directly to patients turned out to be efficient and popular. 

Jennifer Cuevo, RN, and UNAC/UHCP member, earned a bachelor's degree with help from one of Kaiser Permanente's 2 Labor Management Partnership-supported education trusts.

Kerene Hoilett has used Kaiser Permanente's resources to advance her career. Looking to grow your career? Try the new career paths tool at kpcareerplanning.org/paths.