Stories

Carol Fiskio, revenue cycle director for Kaiser Permanente's Woodland Hills Medical Center, has used KP's tuition reimbursement benefit to help herself, her staff and the organization be more competitive.

Workers who participate in huddles and other UBT activities say they feel freer to speak and are better supported in their own health. They're also less likely to get injured or miss work. 

The Library section of LMPartnership.org  is easy to navigate. Everything is in its own category — exactly like your local library — except you don’t have to be quiet.

Our Focus Areas help teams focus on what really matters. 

The team-tested practices section can help your team learn from others' successes and failures. 

Unit-based teams making progress along the Path to Performance leads to our patients and members getting better care. 

The Sick Leave Health Reimbursement Account rewards good attendance, supports effective teams and serves the needs of KP members and patients.

Tip 1 of 12: Party-hardy to celebrate both successes and failures. Those are great learning opportunities. 

The Labor Management Partnership provides many tools and resources to build team members' skills.

Medical assistant Abelene Cerezo-Kirtley can better care for her patients—and her dad (above)—thanks to new skills learned in the digital fluency program.