Jump to navigation
Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Joan Thayer, a lead cardiology nurse and member of UFCW Local 400, gets a group hug from colleagues at a recent UBT fair.
I'm in a UBT?
Reminding people they're part of a team.
October 6, 2015
Ed Vrooman, a union partnership representative from SEIU Local 49, helps teams demystify the data so numbers can be a portal to improved performance instead of a source of stress. Kate Webb, project coordinator, lends a hand.
Lead From Where You Stand
Teams learn how to make sense of their data.
Sheryl Magpali, RN, union co-lead for the Baldwin Park critical care and step-down unit team, confers with her fellow nurses on an improvement project.
One KP, One LMP
2015 National Agreement sets a high bar for performance.
The critical care team at KP Baldwin Park, where the keen outside eye of UBT consultant Charisse Lewis helped clear the way to a culture that supports performance improvement efforts.
Outside Eye Helps Team Do an About-Face
A frontline coach helps turn around a struggling team.
Working to Put Herself Out of a Job
A UBT consultant helps teams fly on their own.
Juan Piantino, MD, shares ideas with Debbie Newcomb, an electro-neurodiagnostic technologist and UFCW Local 555 member.
Partnership Attitude Brings State-of-Art Test to Members
How speaking up helped young patient to life-changing care.
August 11, 2015
Unit Manager Manlee Velasco, RN, (left) and labor co-lead Jenalyn Andres, RN, adopted a successful practice from Southern California to reduce patient falls.
Walking With Every Patient Prevents Falls
How nurses in Hawaii cut patient falls in half.
July 31, 2015
Union leaders and trained union ambassadors, a few of whom are pictured here, have worked with Kaiser Permanente sales and marketing teams to grow health plan membership.
How Partnership Helped KP Reach the 10 Million Member Milestone
Joint marketing efforts help grow KP membership.
July 17, 2015
KP workers attend a 40th anniversary Voters' Rights March during 2005 National Agreement bargaining in Atlanta.
It Took Courage
The first leader of the Coalition of KP Unions looks back.
July 16, 2015
Workers and our organization thrive when everyone is free to speak.
Free to Speak
Kaiser Permanente's CEO honors labor's role in KP history.
A 1943 shift change at the Richmond shipyards.
This Plan Was Made for You and Me
A whirlwind tour through 70 years of KP and union history.
Before opening up to the public in 1945, our health plan served shipyard workers, such as these gentlemen signing up in Richmond in 1942.
From the Desk of Henrietta: The Turning Point—July 21, 1945
How Kaiser Permanente changed American health care in 1945.