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Cultivating joy in work can lead to greater fullfilment and less stress.
How to get that feeling of success and fulfillment that comes from doing work that matters.
The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.
The Three Cs to Success
Consistency, communication, collaboration bring better care.
April 13, 2016
UBT members stepped up to address staff concerns and keep morale high following the adoption of a new approach to caring for total joint patients.
Teamwork Eases Pain of Change
Unity delivers better care.
March 30, 2016
Anthony Frizzell, mental health assistant and member of OPEIU Local 2 says, "It is imperative that we relate to the patient in the way the patient wishes."
A Matter-of-Fact Approach to Gender Issues
Better serving transgender teens.
January 4, 2016
Southern California's Biohazards band, extending partnership tools into music-making.
Around the Regions (Winter 2016)
A sampling of teams across KP.
Southern California physicians Rebecca Deans, Osbourne Blake and Resa Caivano (left to right) are part of a project to aid patients with sickle cell disease, which disproportionately affects African-Americans.
The Difference Diversity Makes
UBTs serve KP's diverse membership.
Brandon Johnson, a Kaiser Permanente member, gives Shirley Brown, RN, a member of UNAC/UHCP, a grateful hug.
Creating a Safety Net for Sickle Cell Patients
Helping patients live full and healthier lives.
A diverse staff (like this team from the perioperative department at the Ontario Medical Center in Southern California) serving a diverse membership is a point of pride and strength for Kaiser Permanente.
A Mirror for Members
Linking diversity and quality.
By borrowing a successful practice from Los Angeles Medical Center, South Bay Medical Center's Orthopedics/Podiatry Team increased its copay collection and improved the member care experience.
Check-In Sheet Improves Copay Collection—and More
Team improves communication and raises patient satisfaction.
November 10, 2015
Joan Thayer, a lead cardiology nurse and member of UFCW Local 400, gets a group hug from colleagues at a recent UBT fair.
I'm in a UBT?
Reminding people they're part of a team.
October 6, 2015
Ed Vrooman, a union partnership representative from SEIU Local 49, helps teams demystify the data so numbers can be a portal to improved performance instead of a source of stress. Kate Webb, project coordinator, lends a hand.
Lead From Where You Stand
Teams learn how to make sense of their data.
Sheryl Magpali, RN, union co-lead for the Baldwin Park critical care and step-down unit team, confers with her fellow nurses on an improvement project.
One KP, One LMP
2015 National Agreement sets a high bar for performance.
The critical care team at KP Baldwin Park, where the keen outside eye of UBT consultant Charisse Lewis helped clear the way to a culture that supports performance improvement efforts.
Outside Eye Helps Team Do an About-Face
A frontline coach helps turn around a struggling team.