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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.
How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.
How to Implement a Facility-Wide UBT Strategy
Six steps to success.
February 1, 2012
Management co-lead Annette Adams
Fontana NICU Opens the Door to Service, 24-7
Meet their needs, not yours.
January 20, 2012
A career counselor works with an employee in San Diego.
Career Counseling Helps With Job Changes
Employees train for in-demand jobs.
December 15, 2011
High-performing teams, like this critical care team in Baldwin Park Medical Center, are the key to improving and sustaining the quality and affordability of U.S. health care.
Closing the Labor Productivity Gap
To boost productivity, don't cut heads, engage them.
October 27, 2011
Navneet Maan (center) , flanked by two colleagues, helps UBTs keep their focus on the things that matter for our patients and members.
How to Prioritize Team Goals
A unit-based team consultant offers a simple tool.
September 16, 2011
Business experts cite collaborative teams, such as this surgical team from Irvine Medical Center, as a model for collaborative enterprises.
LMP Wins Praise From Harvard Business Review
LMP recognized as a model for 21st century innovators.
July 7, 2011
The diagnostic imaging department at the Woodland Hills Medical Center is improving workflow and boosting attendance by drawing on the wide experience of its team members.
Smaller Teams Help Radiology Department Improve Performance
Right-sizing helps UBT win big with team members.
January 19, 2011
The San Diego Nuclear Medicine team discovered that the premise of their first performance improvement project—high repeats of heart scans—was not the problem they initially suspected. Above, assistant technologist and labor co-lead Jessica Larson (left) and technologist Christine Cook (right) assist patient Robert Evans. Larson and Cook are members of OPEIU Local 30.
Adapt, Adopt, Abandon
Find out how learning to fail can help your team succeed.
January 7, 2011
Strong sponsorship has helped UBTs at San Jose Medical Center, like this one, succeed.
A UBT Sponsor Explains How to Support Change
Help teams see the bigger picture and overcome obstacles.
January 5, 2011
Caroll Hammill (left) pictured with management chair Ursula Doidic
How to Be an Effective Union Co-Lead
Carol Hammill on building partnership at the facility level.
Angela Taylor, labor co-lead
Moving Potential New Members Beyond Red Tape
Regional departments work together on pending applications.
December 15, 2010
San Jose Ob/Gyn co-leads Kathleen Kearney, manager, and Glenda Morrison, receptionist and SEIU UHW shop steward.
Improving Patient Care by Speaking Spanish
San Jose Ob/Gyn unit tries to address cultural competence.