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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.
How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.
Interest-based bargaining: No one does it like we do it.
From the Desk of Henrietta: Revolutionary
Why interest-based bargaining benefits all parties.
January 2, 2015
Carol Hammill, a new UPR in Southern California, pictured with her management colleague Ursula Doidic
Around the Regions (Winter 2015)
A sampling of what teams across KP are doing in partnership.
January 1, 2015
Seamless Teamwork Gives Central Valley Babies a Healthy Start
Helping newborns and new moms thrive.
November 17, 2014
Peter Sidhu, RN, and Arjun Srinivasan, MD, get ready to demonstrate how to safely put on and take off protective gear.
Frontline Employees Get Intensive Ebola Preparation
Joint training prepares workers.
November 10, 2014
RNs Jessica Heffern, Leanne Vitacco, Brittni Demers and Lucas Pepin (not pictured) led the drive for needle safety.
Making the Point About Needle Safety
Nurses lead on needlestick prevention.
October 17, 2014
Members of the Labor and Delivery UBT at South Bay Medical Center in Southern California, a high-performing team
Around the Regions (Fall 2014)
What teams across KP are doing in partnership.
October 7, 2014
Want to know what your patients think? Ask them!
From the Desk of Henrietta: Mind, Body, Service
Give patients a voice.
October 5, 2014
RN Kathy Stafford, a member of the Oregon Nurses Association
Curiosity Leads to Better Service
A successful practice crosses state lines.
October 3, 2014
A patient advisory council in Southern California meets to discuss service and quality issues.
Learning by Listening: Patient Advisory Councils
Patients speak up, help improve service.
Going From 4 to 1 Shoots Team Up to 5
A UBT's journey along the Path to Performance.
September 9, 2014
Members of the Perioperative team at Ontario Medical Center say performance improvement keeps them sharp.
How to Climb the Path to High Performance
Achieving and sustaining high marks.
September 8, 2014
Teams Collaborate to Ease Growing Workload
Streamline workflow to fulfill patient needs.
August 21, 2014