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Jump in, the water's fine: Labor pools, like this one in the Northwest region, help deploy the right people to the right places to fight COVID-19.

All Hands on Deck

Using a model perfected by building trades unions, KP and Partnership unions create labor pools to deploy the right workers to the right places in the fight against COVID-19.

Illustration playing on "Wheel of Fortune" theme

At first, these frontline workers rolled their eyes at UBTs. But their experiences improving performance and teamwork changed their outlook.

From Skeptics to Believers

Eye-rolling at first, then a growing appreciation.

December 7, 2016

Deashimikia Williams, a member of OPEIU Local 2, is a customer service representative in Maryland.

Dancing the Stress Away

A high-stress department learns to chill.

May 18, 2016

Deashimikia Williams is a customer service representative, union co-lead and OPEIU Local 2 member at MSCC-Fulton.

'One and Done'—It's the Super UBT

A team crosses regional lines to better serve KP members.

March 24, 2015