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Direct report rounding helps managers and employees build trust, share ideas, express concerns and find deeper purpose in everyday work.
How managers and employees can enrich their rounding conversations to build team engagement, achieve better patient outcomes, reduce workplace injuries and improve attendance.
Cultivating joy in work can lead to greater fullfilment and less stress.
Joy in Work
The antidote to burnout.
September 10, 2020
Timely training: Acting quickly, labor and management organized skills days to help Northern California frontline workers such as storekeeper Vincent Woodard, an SEIU-UHW member, navigate constantly changing work.
A Quest for Learning
Building skills helps employees adjust to changes.
Hank magazine goes all-digital, like so many other things during the COVID-19 pandemic.
Communicating electronically in the age of COVID-19.
Every team needs to master the basics so it can improve service and quality.
Get grounded in the why and how of Partnership.
Hank: Equity for All
An immersive, multimedia online version of Hank magazine.
September 9, 2020
Hank: Vax to the Future
Flexing muscles, being flexible: This team at the Fontana Medical Center in Southern California is an example of how partnership is a strength.
Strength in Partnership
How labor and management confront a pandemic together.
Welcome to the New e-Hank
Jump in, the water's fine: Labor pools, like this one in the Northwest region, help deploy the right people to the right places to fight COVID-19.
All Hands on Deck
How to fill staffing gaps during COVID-19 in partnership.
May 5, 2020
Workers who participate in huddles and other UBT activities say they feel freer to speak and are better supported in their own health. They're also less likely to get injured or miss work.
How Unit-Based Teams Make Kaiser Permanente a Better Place to Work
Survey shows it pays to be involved in your UBT.
August 27, 2018
Our Focus Areas help teams focus on what really matters.
Keep Your Eye on the Prize
Focus Areas are where it's at.
June 13, 2018
The team-tested practices section can help your team learn from others' successes and failures.
Take the Easy Way Out
Get ideas from other teams instead of starting from scratch.