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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.
How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.
Emergency department supervisor Rosemary Sanchez went from skeptic to enthusiast.
Teen Interns Jump-Start UBTs
Summer interns win over health care pros.
August 20, 2014
Standardizing tasks—such as passing sharp instruments in the operating room—is creating a safer workplace at West Los Angeles Medical Center.
Safety on a Silver Platter
Standard practice is the best practice.
August 19, 2014
A driver helps get vans loaded for the daily runs.
Communication Drives Success
Problem-solving skills improve service.
Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.
Work With Patients to Ensure Follow-Up Appointments
See how your team can help.
Driver Alfredo Alvarez rigs up the mobile health vehicle in Bakersfield. He'll drive it 40 miles to Tehachapi and spend the rest of the day checking in patients.
Driver as Receptionist? Why Not?
Workers and managers reshape responsibilities.
August 12, 2014
Leroy Alaman, operations manager for the EVS department at the Los Angeles Medical Center, demonstrates battery recharging.
Polish Your Skills, Save the Planet
EVS workers advance their careers, make KP greener.
July 16, 2014
OPEIU Local 29 members and enrollment processors Sharlene Jones (left) and Lucy Martinez spend a day at the Fresno County Fairgrounds, signing youngsters up for KP’s Child Health Program.
Connecting With the Kids
Union members help low-income children.
July 11, 2014
Isolina Pistolessi, RN, makes a new, Spanish-speaking KP member feel welcome.
Joint Campaign Makes New Members Feel Welcome
KP workers help onboarding efforts.
Every day, in every way, all of us are ambassadors for Kaiser Permanente.
From the Desk of Henrietta: Ambassadors at Large
Keeping KP strong and growing.
Union members such as speech pathologist Ute Kongsbak, an OFNHP member, work to improve quality and affordability in the Northwest region—work that builds Kaiser Permanente’s reputation and attracts members.
Growing Stronger Together
LMP is a competitive advantage.
Mobile health vans help serve members where they need it.
Around the Regions (Summer 2014)
The goings-on across KP.
Summits have helped unit-based teams in San Diego, such as this one, improve their performance.
Summits Supercharge Performance Improvement Efforts
A UBT summit can boost team performance.
July 7, 2014