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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
May 1, 2013
When Something Goes Wrong
A good system and courageous leaders are key to speaking up.
Unit-based teams are continuously improving quality, service and affordability at the front lines of care.
The $100 Million Savings Plan
Unit-based teams can improve affordability.
April 30, 2013
Making Health Care Safe
Report shows a lack of respect at work can be dangerous.
April 11, 2013
Pablo Raygoza, Fremont storekeeper and SEIU UHW member
Around the Regions (Spring 2013)
Eight quick hits from the regions on performance improvement
April 1, 2013
A simple way to help ensure patients stay safe is for members of a surgery team, like this one, to introduce themselves to one another before they begin a procedure.
From the Desk of Henrietta: Cough It Up!
Why speaking up is mission critical for safety.
Some of the Capitol Hill Adult Medicine team: Johnyia King, lead nurse; Sos Miboijana, MD; Jaqueline Cox, receptionist; Nikki Davis, LPN; labor co-lead Louise Casa, a nurse practitioner; and former management co-lead Shirley Moreland, clinical operations manager. King, Davis and Casa are UFCW Local 400 members, and Cox is an OPEIU Local 2 member.
See how your team can speed things up.
March 15, 2013
Njoki Maina, a senior lab assistant and SEIU UHW member, works in the lab at Santa Rosa Medical Center lab, which saved money by reducing its use of butterfly needles.
Affordable Health Care for All
UBTs help bottom line by cutting waste and boosting service.
January 29, 2013
At the Fremont Medical Center in Northern California, the OR team took business literacy training and instantly started looking for ways to save money. Co-leads Yolanda Gho, Operating Room nurse manager, and surgical tech Gus Garcia, an SEIU UHW steward, say the training inspired their team to do better.
Four Ways to Save
How teams can save money and improve affordability.
Cara Boyce, a financial services coordinator and OPEIU Local 2 member
Closing a Financial Gap
A collaboration that put to stop to costly errors and fraud.
January 28, 2013
UBT co-leads Yoland Gho, Fremont operating room nurse manager, and Gus Garcia, surgical tech and SEIU-UHW steward
Peer Advice: Red Bad, Black Good
OR team reduces supply waste and saves $34,000 a year.
Isolina Pistoessi, Adult Primary Care RN, Falls Church, Va.
Around the Regions (Winter 2013)
Quick hits on work being done in partnership to save lives.
January 1, 2013